1. Website Presentation

Owner: TROPIC CAFÉ SAS
TROPIC CAFÉ – Share capital: €152,000
Trade and Companies Register number: 938 818 556
Publication Manager: TROPIC CAFÉ SAS TROPIC CAFÉ

Webmaster: SAS IDFULL – webmaster@overfull.fr
Hosting Provider:
Wix
Wix Online Platform Limited
Address: 1 Grant’s Row, Dublin 2 D02HX96, Ireland.

2. General Terms and Conditions of Use

The Website constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Client may not in any way reuse, transfer, or exploit for their own benefit all or part of the elements or works of the Website.

Use of the Website implies full and complete acceptance of the general terms and conditions of use described below. These terms may be modified or supplemented at any time; users will be informed of these updates and are therefore invited to consult them regularly.

The website is normally accessible at all times. However, an interruption for technical maintenance may be decided by the restaurant, which will make every effort to inform users in advance of the dates and times of the intervention.

The website is updated regularly by the publication manager. Likewise, the legal notices may be modified at any time: users will be informed of these changes and are invited to refer to them as often as possible.

3. Description of Services Provided

The website aims to provide information concerning the restaurant’s activities, and the restaurant strives to provide information on the site that is as accurate as possible.

4. Contractual Limitations on Technical Data

The Website cannot be held liable for material damage related to its use. In addition, the user agrees to access the Website using up-to-date, virus-free equipment and an updated, modern browser.
The restaurant’s Website is hosted by a service provider located within the European Union, in accordance with the General Data Protection Regulation (GDPR: No. 2016-679).

The objective is to provide the highest possible accessibility rate. The hosting provider ensures service continuity 24/7 throughout the year but reserves the right to interrupt hosting services for the shortest possible durations, notably for maintenance, infrastructure improvement, technical failure, or abnormal traffic.

Neither the Website nor its hosting provider can be held liable for malfunctions of the Internet network, telephone lines, or computer/telephony equipment, particularly those resulting from network congestion preventing server access.

5. Intellectual Property and Counterfeiting

The restaurant owns all intellectual property rights and usage rights on all elements accessible on the Website, including texts, images, graphics, logos, videos, icons, and sounds.

Any reproduction, representation, modification, publication, or adaptation of all or part of the site’s elements—regardless of the means or process used—is prohibited unless prior written authorization is obtained from the restaurant.

Any unauthorized use of the Website or any of its elements will be considered counterfeiting and prosecuted in accordance with articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitation of Liability

The restaurant cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing the restaurant’s Website, resulting from the use of equipment that does not meet the specifications mentioned in Article 4, or from the appearance of a bug or incompatibility.

The restaurant also cannot be held liable for indirect damages (such as loss of business or loss of opportunity) resulting from use of the Website.

Interactive spaces (e.g., a contact form) are available to users. The restaurant reserves the right to remove, without prior notice, any content deposited in these spaces that violates applicable French legislation, particularly those related to data protection. When applicable, the restaurant also reserves the right to hold the user civilly and/or criminally liable, particularly in cases of racist, insulting, defamatory, or pornographic messages, regardless of the medium used (text, photograph, etc.).

7. Management of Personal Data

7.1 Management of Personal Data

As the data controller, the restaurant’s Website undertakes to comply with the legal framework in force. It is responsible for defining the purposes of data processing, informing prospects and clients of the processing of their personal data and obtaining their consent, and maintaining a processing register that accurately reflects reality.
Each time the restaurant’s Website processes Personal Data, it takes all reasonable measures to ensure their accuracy and relevance with regard to the purposes for which they are processed.

7.2 Purpose of Data Collected

The restaurant’s Website may process some or all of the following data:

• to enable browsing and the management/traceability of services ordered by the user: connection and usage data, billing, order history, etc.

• to prevent and combat computer fraud (spamming, hacking): computer equipment used, IP address, hashed password

• to improve browsing on the website: connection and usage data

• to conduct optional satisfaction surveys: email address

• to conduct communication campaigns (SMS, email): telephone number, email address

The restaurant’s Website does not sell your personal data, which are only used when necessary or for statistical and analytical purposes.

7.3 Right of Access, Rectification, and Objection

In accordance with European regulations, users have the following rights:

• right of access (Art. 15 GDPR), rectification (Art. 16 GDPR), update or completion of data

• right to block or delete personal data (Art. 17 GDPR) when inaccurate, incomplete, ambiguous, outdated, or unlawfully processed

• right to withdraw consent at any time (Art. 13-2c GDPR)

• right to limit processing (Art. 18 GDPR)

• right to object to processing (Art. 21 GDPR)

• right to data portability (Art. 20 GDPR)

• right to define the fate of their data after their death

Users may exercise their rights by writing to: privacy@overfull.fr, enclosing proof of identity.

Users may also file a complaint with the supervisory authority, such as the CNIL.

7.4 Non-Disclosure of Personal Data

The restaurant’s Website shall not process, host, or transfer collected data outside the EU or to countries not deemed adequate by the European Commission without prior user information.

The Website undertakes to take all necessary precautions to preserve data security. If an incident affecting data integrity or confidentiality occurs, the Website shall notify the user as soon as possible.

Personal Data may be processed by the Website’s subsidiaries or subcontractors solely for the purposes described in this policy.

8. Incident Notification

Despite all efforts, no method of Internet transmission or electronic storage is completely secure. In case of a security breach, the Website will notify affected users so they may take appropriate action.

No personal data is published, exchanged, transferred, or sold to third parties without the user’s knowledge. In the event of acquisition of the Website, data may be transferred to the acquirer, who will in turn be bound by the same obligations.

Security measures include firewalls, pseudonymization, encryption, and passwords.

9. Hyperlinks, Cookies, and Internet Tags

The restaurant’s Website contains certain hyperlinks to other websites; however, the restaurant cannot verify their content and therefore assumes no responsibility for them.

Unless you disable cookies, you accept their use. You may disable cookies at any time; however, doing so may limit access to some services.

9.1 Cookies

Cookies are small files stored on the user’s device. They do not damage the device.

The restaurant’s Website may process browsing information to improve content and navigation.

Users may configure their browser to accept or reject cookies. Refusing cookies may limit website functionality.

9.2 Internet Tags

The Website may occasionally use tags deployed by a web analytics partner, possibly located abroad, to measure visitor behavior and campaign effectiveness.

10. Applicable Law and Jurisdiction

Any dispute related to use of the Website is subject to French law.

Consumers may use mediation free of charge to resolve disputes amicably.

If no amicable solution is found, disputes will be submitted to the competent French courts.
Disputes involving users registered in the Trade and Companies Register will be submitted to the commercial court where the restaurant is registered.

11. Glossary

User: Any person browsing the Website.
Personal Information: Data allowing direct or indirect identification of a natural person.

12. Use of Data for Newsletter Registration

Data is collected for sending commercial offers related to the restaurant. Data may be processed by the company’s subsidiaries.

Users may exercise their rights (access, rectification, deletion) by writing to:
Overfull / Service de gestion des données personnelles – 5 Allées de Tourny, 33000 Bordeaux, FRANCE.

Data is retained for the duration necessary to provide the services.